How To Reverse an FNB ewallet Transaction
How to reverse an FNB ewallet transaction, this can be very technical more especially when you desperately want to do it.
We have a quick guide on how you can reverse your FNB eWallet transaction made easy in these post.
The value of transactions shows how widely used the FNB eWallet is in South Africa.
The amount of FNB eWallet transactions in 2021 was R31 billion, an increase of 12% from the previous year.
54 billion eWallet transactions were done in the same year.
How To Reverse an eWallet Transaction Using Mobile Banking
The e-wallet transaction can be reversed to receive your money back.
Your FNB account that you used to make the transaction will receive this money as a deposit.
| How To Reverse an eWallet Transaction Using Mobile Banking |
|---|
| On your portable device, dial the USSD code *120*321# |
| Then select option 4 “Send Money” by typing 4 into the reply bar and submit. |
| Select option 3 “eWallet reversal” by typing 3 |
| Select the transaction you want to reverse from the list that appears on your screen. |
Reverse an FNB ewallet Transaction Through Call Centre
To reverse an eWallet, call the FNB call center at 087 575 9405.
However, calling the FNB call center costs airtime because it is not a toll-free number.
After calling the FNB call center number, take the following actions:
| On your smart device, you will be asked to enter your ID number followed by a (#)hash. |
| You need authenticate by navigating to your FNB mobile app and pressing "allow" after entering your "ID number + pressing # key." |
| You will be redirected to a consultant who will have access to your eWallet system, and you will notify him/her of the transaction you wish to reverse. |
| The money will be returned to your cheque account after you have agreed to the terms and conditions of the ewallet reversal with the consultant. |
You must wait for the e-wallet transaction to appear in your bank account after utilizing one of the two methods to reverse it.
How Much Does an FNB eWallet Reversal Cost?
A successful FNB eWallet reversal costs a set sum of R65.00 per reversal starting in July 2022.
This money is charged right away when an eWallet transaction is reversed.
The account used for the eWallet transaction receives a credit transaction from FNB for R65.00.
How Long Does It Take to Reverse an eWallet Transaction?
The funds are immediately sent back to the account from which the e-wallet was sent when you utilize one of the options available to reverse an e-wallet transaction.
As a consequence, as soon as the reversed funds are accessible in your bank account, you will have rapid access to them.
Only eWallet transactions that have not been withdrawn can be reversed; all other transactions cannot be withdrawn.
The sender will not be able to get their money back if the recipient withdraws from an electronic wallet transaction.
You must consent to the requirements for canceling a FNB eWallet transaction if the funds are still in the eWallet number you transferred them to.
