The Easy Way to Transfer Money around Africa and Asia.
Mukuru leads the way in Africa when it comes to money transfers and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer.
From their foundations based on providing the migrant diaspora with safe, convenient money transfers, Mukuru evolved a wide range of products and services to suit their customer’s exact needs.
Their successful customer engagement strategy hinges on how they speak to their customers clearly and plainly based on a deep understanding of their unique pain points.
The company engage with their customers via WhatsApp, free USSD, the Mukuru App, and their website. Mukuru call centre offers customer service in 15 different languages to suit their client’s needs.
Mukuru is a Fintech business that gives the emerging consumer access to affordable and reliable financial services. Their foundation is built on international money transfers - helping you to move money into, out of, and around Africa. Whether you are sending cash for instant collection or topping up a bank account or mobile wallet, it has never been easier.
From this base they’ve grown to provide a broad range of services to answer all the financial needs of their customers.